Program Assistant at World Bank in Morocco

Under the supervision of the Country Manager and the country officer, the World Bank Program Assistant will provide a full range of administrative support to the IFC Morocco office.

Duties and Accountabilities:

The Program Assistant will be primarily responsible for the following tasks:

• Provide administrative and basic operational support to IFC staff and STC based in Rabat- with a focus on the country management unit and one other business area.
• Help conduct research in areas relevant to IFC projects
• Support the organization of events.
• Help review and edit briefs as needed
• Be accountable for the integrity of all projects documents and ensuring that the files of all projects are filed, organized and maintained in the right database
• Follow-up with clients on project related issues, appointments, getting hold of documents
• Organize internal and external meetings and taking the meeting minutes if needed
• Provide support for IFC missions coming to Morocco including scheduling of meetings, organization of transportation, etc.
• Process payments and expenses related to projects, consultants and events
• Contribute to the preparation of the team outputs including presentations, reports, etc.
• Coordinate and monitor work and activities to ensure IFC policies and management decisions and directives are properly carried out
• Maintain liaison with local contractors and supplies concerning the provision of negotiated services
• Coordinate with other ACS for cross regional support
• Any other tasks as directed by country manager and country officer

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Selection Criteria for The World Bank Program Assistant

• Bachelor’s Degree with 5 years of experience or equivalent combination of education and experience
• Good knowledge of and demonstrated experience in administrative / operational support functions, including task management and major event planning and ability to apply relevant procedures, processes and systems
• Analytical ability, practical problem-solving skills and resourcefulness in performing assigned varied tasks
• Demonstrated ability to work effectively in high level multi-disciplinary teams
• Demonstrated ability to be part of an effective team environment with a high degree of motivation, flexibility, and reliability
• Innovative and open-minded, open to new approaches and ideas
• Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format
• Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures
• Demonstrated initiative in developing practical approaches that improve office support work and effectiveness of the unit / team
• Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment
• Ability to prepare presentation materials using various software packages with minimum guidance
• Working knowledge of MS Word, Excel and PowerPoint
• Strong French and excellent English (verbal and written), including ability to draft a variety of correspondence and edit and translate materials using proper grammar, punctuation and style.
• Willingness to perform ad hoc tasks and to travel occasionally.

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Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.